shipping and return

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shipping and return 〰️

Delivery

After you’ve placed an order, noah falke will carefully prepare the package and ship it within 1-3 business days. Delays up to 10 business days is to be expected during holidays and sales periods. Delivery time may vary from country to country. noah falke does not take responsibility for delays caused by our shipping partners.

noah falke offers shipping to most countries. Shipping costs will be displayed at checkout after you have entered your delivery address. Orders shipped outside of the EU may come with customs fees upon arrival. These charges are not covered by noah falke and the charges are your responsibility. Please kindly consult your local customs office for further details.

shipping and handling costs

From the day you receive your order, you have a 14-day right to cancel your purchase. Items must be returned in their original condition. This means unused and in their original packaging. Trying on necklaces and bracelets is allowed, but the item cannot be returned if noah falke deems it used. The item is considered used if it has been worn more than what is customary when trying on in a store.
Earrings may not have been tried on or removed from original packaging due to sanitary precautions.
Paintings and/or posters/drawings will not be refunded if they are returned damaged.
Return shipping costs are your responsibility, and noah falke does not cover them. The processing of returned packages may take up to 14 business days. Items purchased should be returned to the following address:

Noah Falke Bak Jensen
Tranekærvej 58, 02, 115
8240 Risskov
Denmark
email: noahfalkejensen@gmail.com
phone: +45 30 38 70 15
CVR: 45447189

returns

Refunds are usually processed within 5-10 business days after noah falke receives and approves the returned item. Processing times may vary depending on your bank or card issuer. Refunds will be issued to your bank or card account, and the refund will be credited to the same account used for the original purchase.

Information collected on noahfalke.com will not be transferred, sold, or disclosed to third parties. All personal data is only accessible to authorized employees of Noah Falke. For security purposes, noah falke does not store any credit card information during electronic transactions. Financial details are security transmitted to Stripe during payment processing. This occurs under maximum security protocols via encrypted SSL connections, in accordance with Stripe’s regulations. Stripe manages the transaction, ensuring compliance with all applicable security standards.
During the purchase process, required delivery and contact informations are collected. This data is stored solely to fulfill your order. The information is transmitted and stored electronically, unencrypted, and retained for five years. This information is generally unused, though it may be utilized in police investigations; all fraudulent orders are reported to authorities.
In compliance with the Personal Data Act, you may request details about the personal information Noah Falke has registered about you. Upon request, and based on any objections, we will delete your personal information to the extent desired.

refunds